support

erpnext

23 May 2020Last Commit6230 (695/yr)Github Stars2375Issues

ERP made simple

https://erpnext.com

ERPNext as a monolith includes the following areas for managing businesses:

ERPNext requires MariaDB.

ERPNext is built on the Frappe Framework, a full-stack web app framework built with Python & JavaScript.

The Easy Way: our install script for bench will install all dependencies (e.g. MariaDB). See https://github.com/frappe/bench for more details.

New passwords will be created for the ERPNext "Administrator" user, the MariaDB root user, and the frappe user (the script displays the passwords and saves them to ~/frappe_passwords.txt).

zammad

23 May 2020Last Commit2130 (262/yr)Github Stars521Issues

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

https://docs.zammad.org

https://zammad.org/screenshots

https://docs.zammad.org/en/latest/api/intro.html

https://zammad.org/participate

helpy

23 May 2020Last Commit1891 (368/yr)Github Stars165Issues

Helpy is a modern help desk platform written in Ruby on Rails and released under the MIT license. The goal of Helpy is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.

Helpy is licensed under the MIT license, and is an open-core project. This means that the core functionality is 100% open source and fully hackable or even re-sellable under the MIT license. See the features comparison below to understand what is included.

Helpy is a large system and cannot exist purely as a hobby project. If you use it in a money generating capacity, it makes good sense to support the project financially or by becoming an official sponsor or supporter.

freescout

20 May 2020Last Commit753 (392/yr)Github Stars84Issues

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

Need anything else? Suggest features here.

Live Demo

Available modules

FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

community-skeleton

06 May 2020Last Commit319 (205/yr)Github Stars12Issues

Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions.

Visit our official demo website to see it in action!

Check out UVdesk on Symfony Official WebsiteSymfony

Build on top of symfony and backbone.js, uvdesk community is a service oriented, event driven extensible opensource helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine.

kchat

16 Mar 2020Last Commit39 (14/yr)Github Stars2Issues

Download Zip and Extract to your Web Direcotory

Give a Writable Permission on

Visit the subfolder https://mydomain.com/index.php in your web-browser. The installation script will start automatically and guide you through the installation process.

Uncomment and update RewriteBase

ex.

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