Free Self-Hosted Zendesk & Help Scout Alternative
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.
Table of Contents
Features
- No limitations on the number of users, tickets, etc.
- 100% Mobile-friendly.
- Multilingual (English, French, Italian, Polish, Portuguese, Russian, Dutch, German, Spanish, Swedish).
- Seamless email integration.
- Web installer & updater.
- Starred conversations.
- Forwarding conversations.
- Moving conversations between mailboxes.
- Phone conversations.
- Sending new conversations to multiple recipients at once.
- Push notifications.
- Following a conversation.
- Auto reply.
- Notes.
- Pasting screenshots from the clipboard into the reply area.
- Configuring notifications on a per user basis.
- Open tracking.
- Editing threads.
- Search.
Need anything else? Suggest features here.
Demo
Mobile Apps
Modules
Requirements
FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
- Nginx / Apache / IIS
- PHP 7.0 - 7.3
- MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL
News & Updates
If you would like to be notified about new releases, news and updates you can subscribe here
Installation
Images & one-click installs:
- Docker Image
- Softaculous (cPanel, Plesk, ISPmanager, H-Sphere, DirectAdmin, InterWorx)
- Fantastico (cPanel, DirectAdmin, ISP Manager, ISP Config)
- Cloudron
- Ubuntu 18.04
Contributing
Screenshots
Dashboard:
Conversation:
Mailbox connection settings page:
Notifications:
Push notification:
Web installer:
Login page:
