Attendize is an open-source ticketing and event management application built using the Laravel PHP framework. Attendize allows event organisers to sell tickets to their events and manage attendees without paying service fees to third party ticketing companies.
Open-source ticket selling and event management platform
Please report bugs here: https://github.com/Attendize/Attendize/issues. Detailed bug reports are more likely to be looked at. Simple creating an issue and saying "it doesn't work" is not useful. Providing some steps to reproduce your problem as well as details about your operating system, PHP version etc can help.
Official bootstrap for running your own Sentry with Docker.
To get started with all the defaults, simply clone the repo and run ./install.sh in your local check-out.
There may need to be modifications to the included example config files (sentry/config.example.yml and sentry/sentry.conf.example.py) to accommodate your needs or your environment (such as adding GitHub credentials). If you want to perform these, do them before you run the install script and copy them without the .example extensions in the name (such as sentry/sentry.conf.py) before running the install.sh script.
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).
Do you receive many e-mails and want to answer them with a team of agents?
You're going to love Zammad!
https://zammad.org/screenshots
Helpy is a modern help desk platform written in Ruby on Rails and released under the MIT license. The goal of Helpy is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.
Helpy is licensed under the MIT license, and is an open-core project. This means that the core functionality is 100% open source and fully hackable or even re-sellable under the MIT license. See the features comparison below to understand what is included.
Helpy is a large system and cannot exist purely as a hobby project. If you use it in a money generating capacity, it makes good sense to support the project financially or by becoming an official sponsor or supporter.
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, it's completely free.
This repository serves as the central issue tracker (HuBoard | GitHub) for the HuBoard project
HuBoard consists of many different sub-projects. The main ones are:
huboard-web is our most active repository, it houses both the front-end EmberJS code as well as the ruby on rails API for the main HuBoard application
For complete documentation, please read the administration guide included with this release in the doc/ directory. The guide is available in text, PDF, and HTML formats.
Please refer to section 2.2 in the administration guide for further details.
This file contains information to help you customize MantisBT. A more detailed doc can be found at http://www.mantisbt.org/docs/
config_defaults_inc.php
config/config_inc.php
core/*_api.php - these files contains all the API library functions.
global variables are prefixed by g_
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.
Need anything else? Suggest features here.
FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
You can find a list of features in the online documentation.
It is distributed under the GNU General Public License - see the accompanying COPYING file for more details.
[ Download | Overview | Issues & Merge Requests ]
SIT is a compact tool that helps tracking and sharing information between people and systems in a decentralized, sporadically-online environment (aka "the real world").
Its goal is to lower the barrier for recording, querying and sharing information independently. Instead of having to setup and maintain a server and a database, or having to rely on services of an external third party, SIT is a self-contained binary for Linux, OS X and Windows that typically works on the end-user's computer. SIT's medium of record is files. No external database is required.
django-todo is a pluggable, multi-user, multi-group task management and assignment application for Django, designed to be dropped into an existing site as a reusable app. django-todo can be used as a personal to-do tracker, or a group task management system, or a ticketing system for organizations (or all of these at once!)
The best way to learn how django-todo works is to visit the live demo site at django-todo.org!
We assume that your organization has multiple groups of employees, each with multiple users (where actual users and groups map to Django Users and Groups). Users may belong to multiple groups, and each group can have multiple todo lists.
#Intro Deskulu is an opensource helpdesk and ticketing system based on Drupal 7, developed as a weekend project by Taskulu - a task management tool for enterprise. We've been using Deskulu as our own helpdesk since the initial development and have been fixing bugs and making improvements. It's quite production ready at this point.
Knowledge base
Agent dashboard
Ticket
##Features Deskulu is based on Drupal and inherits all its flexibility and plethora of modules that allow you to add more functionality. Here's what Deskulu offers by default:
v4.6.1
OpenSupports is an open source ticket system built primarily with PHP and ReactJS. Please, visit our website for more information: http://www.opensupports.com/
Here is a guide of how to set up the development environment in OpenSupports.
OpenSupport uses by default the port 3000, but this port could already be used. If this is the case, you can modify this in the file: client/webpack.config.js.
Just as there is a task for development, there is also a npm build task for putting the project into a production-ready state. This will run each of the tasks, while also adding the image minification task discussed above and the result store in dist/ folder.
The Bug Genie is an enterprise-grade issue-tracking, development and project management system. Main features includes:
... and a lot more!
For up-to-date installation and setup notes, visit the FAQ: https://issues.thebuggenie.com/wiki/TheBugGenie:FAQ
The Bug Genie uses a dependency resolution tool called Composer, which must be downloaded and run before The Bug Genie can be installed or used.
Download and install Composer from http://getcomposer.org
After you have followed the instructions in step 1, run
php composer.phar install
from the main directory of The Bug Genie. Composer will download and install
all necessary components for The Bug Genie, and you can continue to the actual
installation as soon as it is completed.
Please do not use Github for your bug reports or feature request. Instead use our live bug tracker at https://bugs.flyspray.org
Flyspray is an uncomplicated, web-based bug and task tracking system.
Have you spotted Flyspray in the wild? Does your company or project use Flyspray? You can send a note to the Mailing List including your project or company name, Flyspray URL (if public), homepage, and a nice testimonial if you are in the mood and we'll have it added to the list of who is using Flyspray.
DiamanteDesk is a customer service software that is designed to help big and small companies to really listen to their customers and convert their feedback into valuable experience. Our team is ready to go extra mile to improve customer support experience of your service.
Basically, DiamanteDesk is a ticket system with 3 channels enabling communication with help desk team: though email, online portal and via a phone call. Tickets in this tool are sorted into the so-called branches. Creating separate branches enables our Clients to group tickets according to the requests of specific users, locations, issues, etc. This feature helps to quickly find the required ticket and focus on the issues of the highest priorities.
Cerb enhances the productivity of online teams with web-based collaboration and automation tools:
High-volume email management that scales to millions of conversations per year.
Shared mailboxes that provide a single point of contact for clients no matter who is on duty.
Bots for creating powerful, event-driven, automated behaviors from a web browser without any computer programming experience required.
Custom shared workspaces to foster team collaboration.
Dashboards for real-time reporting, monitoring, goal tracking, and operational intelligence.
Bumpy Booby is a simple, responsive and highly customizable PHP bug tracking system.
Features:
To get more information or to see it in action: http://bumpy-booby.derivoile.fr.
Copy all files, run ./ or ./index.php, configure Bumpy Booby and enjoy !
Note : you can delete the ./public/css/app/ folder, it is useless.
Before any update, it's highly recommended to make a backup. You only need to
save the ./database/ folder.
Bumpy Booby doesn't support IE 6 & 7. It requires JavaScript to work properly.
Bumpy Booby was created and is actually maintained by Pierre Monchalin. Please report bugs at http://bumpy-booby.derivoile.fr.